Question: What does 10-free mean?
Answer: 10-free means that our polishes do not contain dibutyl phthalate, toluene, xylene, ethyl tosylamide, camphor, formaldehyde, formaldehyde resin, parabens, phthalates, and fragrances.
Question: How can I qualify for free shipping?
Answer: Shipping is automatically free for all orders in the US over $50.
Question: Do you ship internationally?
Answer: Yes, we ship worldwide. DHL express shipping rates will be automatically calculated and added to the total at checkout.
Question: How long does shipping take?
Answer: All orders are processed in the order they arrive, within 3-5 business days. You will receive email notification once your order ships, tracking information will be included.
Question: Can I return my polish if I’m not satisfied?
Answer: Unfortunately due to the nature of nail polish and cosmetics (for sanitary and safety concerns) we do not accept returns. All sales are final.
Question: My nail polish arrived broken, what can I do?
Answer: Email a photo of the broken item to firstname.lastname@example.org, or text (833) 206-1600, include name, order number and address and we will ship out a replacement free of charge.
Question: How can I get in touch with you if I need to change or cancel my order?
Answer: Email us as soon as possible at email@example.com, or text (833) 206-1600, we can modify the order if it hasn't shipped. You can also reach us through the “contact us” link at the top of the home page.